What do our clients say about working with M&ES?

Over the past 20 years, we have been lucky enough to work with an enormous range of clients, from small startups to some of the largest organizations in the world. Here’s what a few of our current clients have to say about the experience.

They are incredible researchers who go the extra mile to uncover actionable insights…

Media & Entertainment Strategies is a top-drawer qualitative research company.  We rely on their expertise, keen insights and clear thinking to help inform both our strategic and tactical business decisions. Jane Gould, Disney Channel

Suzanne and her team have worked with our company since 2001. Of all the vendors we have used, we consider Suzanne and her team to be one of the best. Here’s why: she’s not a vendor, she’s one of us. She cares about our brand and our goals with the same passion that we do. In addition, Suzanne has met the company’s high standard of deliverables expected from our vendors; since the work they perform for us will influence and shape the direction of our products. Sonaiah, AT&T

The entire M&ES team have been a delight to work with. Not only are they wonderful people, but they are incredible researchers who go the extra mile to uncover actionable insights from (often difficult) populations. I’ve seen Rob slouch on a couch to mirror the body language of shy kids and get them to open up, sit barefoot on the floor listening to children talk about Minecraft with truly rapt attention, and make a room full of moms laugh and be at ease while talking about their children’s digital lives. Rob is not only wonderful to work with as a client, but he really gets in to the shoes of the user to understand their attitudes and motivations, and provide solutions to my team. Emily Schlemmer, Nickelodeon

She cares about our brand and our goals with the same passion that we do…

Working with Rob has been a positive experience – not only is he a dynamic, empathetic, and detail-oriented moderator and researcher, but we were able to turn over to him the full planning, recruitment and execution of a multi-location, multi-age, multi-platform usability study, and he delivered quality insights and recommendations under a tight timeline. He’s definitely become a go-to resource for our qualitative research needs! Senior Research Executive, Major Media Company

Rob is a dynamic professional, who is highly skilled at creating rapport with respondents to facilitate thought-provoking and insightful discussions. He is a fantastic qualitative partner who truly internalizes research objectives to inform rich, actionable insights. Senior Research Executive, Major Toy Manufacturer

A fantastic qualitative partner who truly internalizes research objectives to inform rich, actionable insights…

Working with M&ES is wonderful from start to finish: Rob is a true partner, offering spot-on guidance, incisive insights, and excellent customer service. Carol Stuckhardt, Hearst Magazines

Want to meet the team or talk about your organization’s research needs?